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Emma Ford (Managing Director)
Joined the company in 1997. Duties include purchasing, accounts, finance, advertising, IT and export sales. Appointed Managing director in 2003 following the retirement of Chris Cook. Overall responsibility for the company. .
Steve Cook (Sales Director)
Started with the company in 1988 spending early years travelling the country and getting to know our customers. Now whilst more office bound he likes to get out whenever he can. Chief responsibility for UK sales team and customer care.
Sharon Doughty (Sales)
Joined the sales team in 2007. Experienced in admin, she assists with telephone sales and export sales, in her always-cheerful manner.
Sue Roots (Sales)
Joined Fletcher and Newman in 2008 and is part of the sales team. She has a background in customer services. Her duties include telephone sales, invoicing and filing. She is also a dab hand at making our cover swatch booklets!
Helen Giddings (Sales)
Joined Fletcher and Newman in 2012 and is part of the sales team. Experienced in admin and customer services. Her duties include telephone sales, invoicing and filing.
Wendy Ingram ( Warehouse Manager)
Our warehouse dynamo! She has run our warehouse since 2007 packing parcels and dispatching orders with speed and efficiency.
James Stockbridge (Consultant Technician)
In the early days James trained as a tuner technician with Welmar Pianos. As well as running a successful Piano Shop in Kent he is an invaluable member of our team dealing with all technical matters.
Joined the company in 2013. Fletcher and Newmans friendly mutt. Duties include sleeping, eating and keeping us all safe!!